Contact · Personal quote

Contact us and request a quote

The easiest way is to message us on WhatsApp; you can also call us or send an e-mail. We reply in English or French, with a personal quote and our terms and conditions.

Write to us on WhatsApp, by phone or at contact@ffgr.io.

For a quote without back-and-forth

A few lines are enough. For a quote that is right from the start, please include:

  • dates and times: the pick-up time or, for an arrival, the scheduled time of your flight or train;
  • pick-up and drop-off addresses, with any stops on the way;
  • the number of passengers, including children and any child seats needed;
  • the number and size of bags, mentioning anything bulky such as golf bags, pushchairs or trunks;
  • your flight or train number, if you already know it;
  • the type of vehicle you would like, if you have a preference (see the Vehicles page);
  • the name for the quote, and a phone number where you can be reached on the day.

For a stay of several days or an event, simply describe the programme day by day: we carry it over into the quote.

A sample message

Hello, we land at Sydney Airport on 12 January at around 7 am, flight number to follow. Two adults and a four-year-old, three suitcases and a pushchair. Drop-off at a hotel near Circular Quay. The next day, a chauffeur from 9 am to 6 pm for the Blue Mountains. Quote in the name of Mr and Mrs Taylor.

In English or French, from Australia

Write to us in English or French: we reply in the same language.

The Federation is based in Paris, and our phone number is a Paris number. Sydney and Melbourne are eight to ten hours ahead of Paris, depending on the time of year: ten hours during the European winter, eight during the European summer, and nine for the few weeks when the clock changes do not coincide. A written message, on WhatsApp or by e-mail, means you need not worry about what time it is in Paris.

What happens next

We send you a personal quote together with our terms and conditions. Once you accept and pay, the booking is entrusted to a chauffeur who is a member of the Federation, and a confirmation voucher reaches you before departure. See also how the Federation works.

Flights and yachts

For a flight by jet or helicopter, or a day on a yacht, mention it as soon as you get in touch, with the dates, the number of passengers and the route you have in mind. These services are carried out by the operator chosen, under its own responsibility; opening the file involves a study fee, paid before any work begins, under our terms and conditions. See yacht, helicopter and jet.

Your data

The information you send us is used to answer your request, prepare the quote and, where applicable, arrange the service with the member who carries it out. It is shared only with those who need it. This website has no forms and sets no cookies; use of WhatsApp is subject to its publisher’s terms. To find out more and exercise your rights, see our legal notice and privacy policy.

Frequently asked questions

Before you write to us

Does writing to you commit me to anything?

No. The booking is only made once you have accepted the quote and your payment has been received, under our terms and conditions.

How far ahead should I book?

The earlier the better, especially on busy dates: major events in Sydney or Melbourne, the end-of-year holidays, the high season. Vehicles are provided by the Federation’s members according to their availability, and nothing is reserved until you have accepted the quote and paid. For a journey coming up soon, message us on WhatsApp and we will tell you what is possible.

How do I pay?

The payment terms are stated on the quote. The booking becomes firm once your payment is received.

Which language should I write in?

English or French: we reply in the same language.

Can I call rather than write?

Of course, on +33 1 88 61 15 48: it is a Paris number, so bear the time difference in mind. For a quote, a written message is still the most reliable: your dates, times and addresses are set down once and carried over into the quote.